Terms of Service
Last updated: October 21, 2025
Welcome to Fortis Healthcare International Patient Services (“we,” “our,” or “us”). By accessing and using this site (https://fortishealthcare.international-patient.com/) and services, you accept these Terms of Service. If you disagree, please do not use our services.
1. Scope and Eligibility
- We provide medical travel consultation, appointment coordination, and patient facilitation services. We do not provide direct medical advice or treatment; health decisions remain under the care of licensed Fortis Healthcare providers.
- Services are for persons aged 18+ or with guardian consent. You agree to provide truthful, complete data when engaging with us.
2. Medical Content and Use
Information on this site does not replace professional medical diagnosis or treatment and is only for informational purposes. We disclaim guarantees on treatment results and comply with healthcare regulations and Google Ads healthcare advertising policies.
3. Advertising Compliance
Our marketing activities adhere to Google’s healthcare ad guidelines and local law. Sensitive health information is not collected, stored, or used for marketing purposes beyond permissible consent and tracking standards. Marketing communications require your consent and allow easy opt-out.
4. User Responsibilities
You agree to use this site responsibly, avoiding misuse, unauthorized access, or submission of inaccurate or unlawful data. Avoid sending sensitive health info via unsecured methods.
5. Coordination with Third Parties
Fortis Healthcare and affiliated hospitals provide medical services. We act as facilitators and are not responsible for third-party service quality or availability. It is your responsibility to verify credentials and suitability of providers.
6. Fees, Payment, and Refunds
Pricing and policies are transparent and governed by third parties as applicable. We disclaim liability for third-party cancellations, changes, or price modifications.
7. Intellectual Property
All content and trademarks belong to Fortis Healthcare International Patient Services or licensors and are protected by law.
8. Liability Limitations
The website and services are provided “as-is.” No warranty of continuous availability or results is provided. We disclaim liability for consequential or incidental damages.
9. Indemnification
You agree to indemnify and hold us harmless against claims resulting from violations of these Terms or misuse of services.
10. Google Ads Specific Terms
We comply with Google’s healthcare ad policies including certification, claim accuracy, and transparency requirements. Our remarketing and tracking uses only permitted anonymized data per Google standards.
11. Terms Amendments
We may update these Terms. Updates will be posted with a new effective date. Continued use indicates acceptance.
12. Authorized Partnership
Nile Medicare Inc. are authorized Medical Value Travel partners of Fortis Healthcare. This enables us to facilitate international patient access aligning with Fortis Healthcare standards and legal requirements.
13. Contact
Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria
Phone: +91 80760 36335
Email: care@international-patient.com